Privacy Policy

At Prepay Power Solutions Ltd, we are deeply committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard any data you provide when using our prepaid energy metering solutions, smart metering installations, energy usage analytics, and related services.

Information We Collect

We collect information to provide you with our services effectively and securely. The types of data we may collect include:

• Personal Identification Information: such as your name, address, phone number, and email address.
• Usage Data: energy consumption data collected via your smart meters to help analyze and optimize energy usage.
• Device Information: details of the hardware and software related to our metering systems.

How We Use Your Information

Your data is used with the utmost care to enhance your experience and maintain security:

• Service Delivery: to install, operate, and improve our prepaid energy solutions and customer management systems.
• Analytics: to analyze energy consumption patterns and provide personalized recommendations.
• Communication: to inform you about updates, promotions, or changes to our services.
• Compliance: to meet legal and regulatory requirements related to energy services and data protection.

Data Security

We employ advanced security measures including encryption, secure servers, and strict access controls to ensure your data remains confidential and protected against unauthorized access.

Your Rights

You have the right to access, update, or delete your personal information held by us. For any concerns or requests regarding your data, please contact our Data Protection Officer at info@prepaypowersolutions.co.uk.

Cookies and Tracking

We use cookies and similar tracking technologies on our website to enhance user experience and analyze site traffic. You can configure your browser settings to refuse cookies; however, this may affect some website functionality.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or our practices. We encourage you to review this page regularly to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how we handle your data, please reach out to us at: